Our management team will continue to follow up throughout the process , as this guest has received a travel package that is fulfilled by a third party vendor. to the conclusion that this domain is no longer active. I paid over $2000 for 12 people to travel and today I had to pay another $3, 689 to finalize my cruise. [redacted] was told at the end of our phone conversation to give it a few weeks and if the canary still did not sing we would trade it for her. He is all set I was told to apply to "ScratchGiftClaim" and was assigned #F … Initial Consumer Rebuttal /* (2000, 7, 2015/06/04) */ It also reviews and recalculates the fares of various international reservations. Initial Business Response /* (1000, 9, 2015/09/01) */ See reviews, photos, directions, phone numbers and more for Travel Centers Of America locations in Houston, TX. The promotional company originally sent the travel documents on 7/09/, however it seems that it landed in the customers spam email, as did the replacement we had the promotional company sent out today Sincerely, Menu & Reservations Make Reservations . The promotional company has contacted the consumer to cover all of her booking options with her so that she may customize her cruise to her taste. This is the Professional Travel company profile. Have something to share about Professional Travel Center, LLC? Professional Travel Center also has very competitive rates for rentals cars, even during the holidays and high travel times. Final Consumer Response /* (2000, 22, 2015/09/22) */ You do receive notice of shipping a couple of days before your order is received All the paperwork associated with this promotional booking has been furnished to Mr*** , as of yesterday (08/31/2015) [redacted], Revdex.com: We are excited for the [redacted] Family and hope they have a wonderful voyage. Check the complaint history, rating and reviews on … They have given me full credit for my purchase for which I am very grateful. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I hope that you can close this case in favorable action for professional travel center, LLC. They should be commended for their patience and professionalism throughout this entire process. Initial Business Response / [redacted] (1000, 5, 2015/08/06) */ It is our understanding that the promotional company is working with the [redacted] family to book their vacation And while the taxes, cruise line fees and processing fee's which are listed on the advertising are the responsibility of the recipient, they are working with them to keep costs to a minimum It is important to note that while using a promotional cruise is inexpensive it is not "free" in addition to the costs listed above user's can incur upgrade costs if they choose nicer cabins or holiday sailing dates, gratuities and optional insurance can also increase costs, and while food is included many beverages are not so users should be prepared for that We are excited for the [redacted] Family and hope they have a wonderful voyage We would like to thank the Bureau as always for bringing this matter to our attention Sincerely Professional Travel Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) Find 2 listings related to Travel Centers Of America in Houston on YP.com. Box 90096. Dear [redacted], Thank you for brining Mr. [redacted]'s complaint to our attention. solo package for Mr***, For over 50 years, Professional Travel has been working with companies to manage travel, meetings, and events all over the world. The agent made calls to her contacts in the area and found out exactly where my daughter was. Ultimately, regardless of who is at fault we will always assume the liability and make sure our customers suffer no loss because of the actions of any supplier or shipper The customer always comes first! They have made every effort to insure that I am completely satisfied with their service! The only major complaint is the large amount of cash required for membership, and the long day wait to receive the items purchased. We have sincerely apologized to our customer and have agreed to a full refund of her membership account. The company's filing status is listed as Active and its File Number is M14000008004. In closing, I cannot express again the professionalism of both [redacted] and [redacted] from the customer service department. We were pleased to offer assistance directly to the consumer on this promotional travel request, and feel it is important to point out the the word free is not used on the promotion as the taxes, and fee's as well as optional upgrades are not The deal we got was amazing. (3) … We did call Mr*** and help him (The consumer indicated he/she ACCEPTED the response from the business.) We have not received cruise documents even after completing all the required steps. He has been in touch with the promotional company and is scheduled to sail or enoyaccess.com: They are the most UNPROFESSIONAL, RUDE AND DECEIVING business I have ever dealt with. US Federal EIN/TIN number of this company is 45-4907670. Julee Hopper made sure we had the BEST Christmas present! I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Add contact information for Professional Travel Center, LLC, Sharing is caring! I want to thank you again for assisting in the resolution of my dispute with Professional Travel Center, LLC. inconvenienceWe also thoroughly explained our delivery policies for merchandise orders, and lead times in general, to avoid any future confusion. Attached is the messaging between myself and [redacted] per [redacted] private message. I talked with the manager at Professional Travel Center and we were finally able to resolve the issue by their providing the cruise as stated in their advertisementMy thanks to Jorges and the Revdex.com for their assistance After speaking with Mr. [redacted] we made these changes in the... Sincerely, The PROFESSIONAL TRAVEL CENTER, LLC principal address is 3030 NW EXPRESSWAY SUITE 200 B, OKLAHOMA CITY, OK, 73112. Final Business Response /* (4000, 9, 2016/01/05) */ The contract between me and Professional Travel has been signed and returned on May 29th. THEY ARE IN DIRECT COMMUNICATION WITH THE BOOKING AGENT NOTHING MORE CAN BE DONE AT THIS TIME. Problems such as this will affect any and all service companies, we feel it is important to put the customer first and accept the responsibility. Professional Travel Center, LLC Reviews (28) Add a review. You’re invited to a travel club conference offering an amazing opportunity: a travel club membership like no other. Final Consumer Response /* (2000, 6, 2015/07/13) */ I am satisfied with the response from Professional Travel. to our guest with priority shipping. ), Initial Business Response /* (1000, 11, 2015/07/29) */ THE PROMOTIONAL COMPANY HAS BEEN IN TOUCH WITH THE *** FAMILY, THE INITIAL CRUISE REQUEST WAS ON A MORE EXPENSIVE SHIP AND SEASONONCE ADJUSTED THEY WERE ABLE TO FIND A MORE SUITABLE SAILING TO MEET THEIR VACATION OBJECTIVESWE UNDERSTAND I have worked with Mark, Amanda and Jeorge. Glassdoor gives you an inside look at what it's like to work at Professional Travel, including salaries, reviews, office photos, and more. Scambook is the leading Complaint Resolution Platform for Consumers and Businesses (The consumer indicated he/she ACCEPTED the response from the business.) Professional Travel Center, TPC Pro Travel, Nexion Llc. IF HE NEEDS ANY FURTHER CLARIFICATION HE MAY CONTACT HIS REP AT THE PROMOTIONAL COMPANY, BUT AS FAR AS WE KNOW ALL THINGS ARE A GO! their assistance in resolving this issue successfully. Professional Travel Center, LLC Active 2014 2 President Excel Connections for M. Williams. Professional Travel Center I attended a sales presentation in Henderson Nevada on Jan.12/2018, as an incentive to attend you were given a choice between Cruise or Air Fare,no purchase necessary. BON VOYAGE A free inside look at company reviews and salaries posted anonymously by employees. I purchased a cruise in Feb. 2010. I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meI told them the bird is beautiful and because of that I will keep it but it is not a male and after a month and a half hasn't even chirped let alone sing if it ever sings I will personally apoligize to the owner and post my mistake on Facebook, but if it's a female I'll bring her an omelet, Revdex.com: included It is our understanding that the promotional company is working with the [redacted] family to book their vacation. We would like to thank the bureau for your assistance for bringing this matter to a successful resolution Again, many thanks for letting us knowWe are pleased we were able to resolve this complaint satisfactorily, *** has received his package and our offer to assist with booking , he indicated to me that he is now willing to close the complaint as resolvedThank you for your assistance***, We have spoken with the Kehrer family and provided them with their new login credentialsThey are all set to book or buy travel and merchandise able to work closely with Captain [redacted] and have resolved all of their issues. associated with Professional Travel Center, LLC, but after several inspections we’ve come Add contact information for Professional Travel Center, LLC, Sharing is caring! Use RevDex to, Increase visibility and credibility of your review by. I am satisfied with the response from Professional TravelThis experience has been emotionally draining and I thank the Revdex.com for assisting the consumersBased on the response, I have yet to receive my full refundThe contract between me and Professional Travel has been signed and returned on May 29thHopefully my refund will follow in the days aheadThank you [redacted] and [redacted] (***) for aggressively handling this situation, Attached is the messaging between myself and [redacted] per [redacted] private messageThe particular bird she is referring to was here in our store for many months with other canaries, it sang almost every day to them which is why her daughter and I picked that one outIt will take some time for the bird to become settled and start singingWe offer a hour health guarantee on all live animals, all sales are final [redacted] was told at the end of our phone conversation to give it a few weeks and if the canary still did not sing we would trade it for herBy the [redacted] message she sent, we hope that the complaint has been resolvedThank you, We would like to thank the Bureau for bringing this ***er to our attentionOnce we were contacted, we had our promotional company immediately send out a gift package and our management team has been following up regularlyWe want all our guests to be satisfied with the promotional experience whether or not they are a client, as in this caseOur management team will continue to follow up throughout the process , as this guest has received a travel package that is fulfilled by a third party vendorThanks again for assisting us with this promotional complaint, Initial Business Response /* (1000, 5, 2015/09/18) */ We are thrilled to have them as clients and look forward to servicing their account in the years to come. We had recently switched promotional gift providers and there were some changes that were not reflected on the gift web-site, which have now been corrected. We would like to thank the bureau for bringing this matter to our attention and swift resolution I was told (by Professional Travel Center, LLD and Sunshine Travel - both via telephone) that I could still bring a second traveler to accompany me on my tripAlso, they advised there would be no charge for two travelers except for one additional day charge since I want to have an eight (8) day cruise instead of a seven (7) day cruiseThe total cost to me would be the additional day travel for two travelers, plus port fees for both travelers Initial Consumer Rebuttal /* (2000, 7, 2015/09/19) */ Hopefully my refund will follow in the days ahead. Travel Agencies Cruises Vacation Homes Rentals & Sales. Uncover why PROFESSIONAL TRAVEL is the best company for you. Shady, yet now dead: once upon a time this website was He's a trusted asset for our family's travel. Contact Information. Golden Corral is much better, but if you're on the road, it's a good place for one-stop shopping. We would like to thank the Bureau for bringing this [redacted]er to our attention. I sent this information in an email on December 21, Furthermore, the company's recently instituted changes that clarify the trip deposit fee are very positive transparency additions to their advertising materials. We offer a 72 hour health guarantee on all live animals, all sales are final. If I had waited for their processes to work I would not have had the cruiseSo I took matters into my own hands and that workedThe person manning the desk is helpful. THE OFFER AS STATED BY MR*** IS ACCURATE TO OUR UNDERSTANDINGHE HAS AN ADDITIONAL DAY CHARGE AND PORT CHARGES AND ASSOCIATED CRUISE LINE FEES SUCH AS GRATUITIESBUT THEIR WILL BE NO OTHER CHARGES AS OFFERED BY THE PROMOTIONAL COMPANYHE IS WORKING DIRECTLY WITH THEM TO SELECT THE CRUISE WHICH BEST SUITS HIS NEEDS All content is posted anonymously by employees working at Professional Travel. We would like to thank the Bureau as always for bringing this matter to our attention. Once we were contacted, we had our promotional company immediately send out a gift package and our management team has been following up regularly. We regret that our customer had such difficulty with an outside contractor that we referred. Professional Travel Center I attended a sales presentation in Henderson Nevada on Jan.12/2018, as an incentive to attend you were given a choice between Cruise or Air Fare,no purchase necessary. Thank you. As a military we appreciate all of the sacrifices they make on all our behalf's.
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